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We are working with Insurance Professionals and guide customers with their opinions

We are not – BUSINESS  CENTRIC 
We are – CUSTOMER CENTRIC

Our business strategy based on putting our customer first and at the core of our business in order to provide a positive experience and build long term relationship. 

We are not focus on any particular Product or Company

As per client need and affordability, will go through various solutions and guide client to go for best option

Client Servicing – 

•    Developing strong rapport with clients to understand their needs , goals and preferences
•    Inquiry Handling –
Promptly and accurately addressing client inquiries regarding policies, coverage , claims and other insurance related matter
•    Issue Resolution – 
Effectively resolving client issues and complaints ensuring timely and fair solutions
•    Policy Management – 
Providing ongoing support and guidance related to policy renewals , endorsements and other policy related changes
•    Claim Assistance – 
Guiding clients through the claim process, from initial reporting to final resolution
•    Proactive Outreach –
Regularly reaching out to clients to provide updates , offer value added services and build trust

Claim Assist – 

Claim is crucial and sensitive part of Insurance and client expecting support and guidance of intermediary for process and reimbursement of claim. 

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We as a Insurance Guideliners, will guide and support our clients in following manner for settlement of claim – 

  • Guide you in Cashless Process and in intimating claim

  • Guide you in submission of necessary documents for filing a claim for reimbursement

  • After receiving all necessary documents for filing a claim , we scrutinize the documentation from our empanel doctors to avoid future consequences with company 

  • After scrutiny will guide client for submission of claim with concern insurance company

  • Once submission done we rigorously follow up with company for settlement and provide time to time feedback to client.

  • If  facing any difficulties with an insurance claim , we provide support of our Legal Professionals who help to navigate the complexities of insurance law , understand client rights and potentially resolve dispute with the insurance company. 

 

Its proud filling to say that we are one of Insurance Guideliners company in West Maharashtra who provide support of empanel doctors for scrutiny of claim files as well as to provide legal support from Legal professionals in case of any disputes in a very minimal cost.

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